If a student has an inquiry that is not related to the course content (e.g. a problem watching a video or something related to the purchase) please send them to https://support.domestika.org/hc/en-us/requests/new and our support team will take care of it as soon as possible. Apart from this, we offer you our Help Center where you can find articles that will help you to clarify doubts related to your user experience on the platform.
What do I do if a student has a problem that is not related to my course?
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If any questions arise regarding the information included in the translated article, please refer to the English version of it.